Refund Policy
VTraffic strives to provide a seamless experience for our customers. Please review our refund policy before making any purchases:
1. Limited Warranty: VTraffic warrants the media on which the VTraffic Software is recorded to be free from defects in materials and workmanship under normal use for a specified period from the date of original retail purchase. Your exclusive remedy under this warranty shall be a refund of the purchase price or replacement of the software, at VTraffic’s discretion. The duration of this limited warranty may vary based on the terms specified in your purchase agreement.
2. Refund Process: Refunds are processed by reversing the original payment made by the client. Please note that it may take 5-10 business days for the refund to reflect in your bank statement.
3. Requesting a Refund: If you experience any dissatisfaction with our services, you can request a refund until 7 days after the purchase. To request a refund, please contact our support team at info@vtraffic.com. Kindly forward your inquiry regarding the refund, and our team will assist you promptly.
For further clarification or inquiries regarding our Refund Policy, please contact us info@vtraffic.com.
Please note that this Refund Policy is subject to the terms and conditions specified in your purchase agreement.